Terms of Service
These Terms of Service govern your use of this website and the referral line operated by Water Damage Westchase. By visiting the site or calling +1-844-499-0972, you agree to these terms. If you do not agree, please do not use the service.
1. What Our Service Is
Water Damage Westchase operates a telephone and online referral service. When you call, we gather basic details about your situation and route your call to an independent local service contractor who may be able to help. Our role ends once we connect you with a contractor. Any estimate, agreement, scheduling, payment or work is strictly between you and that contractor.
2. Independent Contractors
All contractors in our referral network are independent businesses. They are not employees, agents, partners or joint venturers of Water Damage Westchase. We do not supervise, direct or control their work, their pricing or their employees. References on this website to "pros," "contractors" or "specialists" refer to these independent businesses, not to Water Damage Westchase.
3. Your Responsibility to Verify
Before hiring any contractor, you are responsible for confirming that they hold any license, permit, registration and insurance required for the work in your area. We strongly recommend that you:
- Ask for proof of liability insurance and, if applicable, workers' compensation coverage
- Check any required state or local license with the issuing agency
- Get a written estimate and scope of work before any work begins
- Read any contract or work authorization carefully before signing
- Confirm how billing will work if an insurance claim is involved
4. No Warranty
The referral service is provided "as is" and "as available." Water Damage Westchase makes no representations or warranties about the quality, timing, safety, legality or results of any work performed by any contractor, or about the accuracy of any estimate a contractor provides. Arrival times mentioned on this site or by phone are estimates only and depend on contractor availability, weather and other conditions outside our control.
5. Fees and Compensation
Our referral service is free to callers. Water Damage Westchase may receive compensation from contractors or advertising partners in connection with referrals. That compensation does not change what you pay the contractor, and any pricing is set solely by the contractor.
6. Emergencies and Safety
If anyone is injured, if you smell gas, if there is fire or sparking, or if water is in contact with electrical equipment, leave the area and call 911 or your utility company first. Our referral line is not an emergency response service.
7. Telephone Communications and TCPA Disclosure
By calling +1-844-499-0972, you agree that your call may be routed to an independent contractor and that Water Damage Westchase and the contractor may call or text you back at the number you called from, or a number you provide, about your service request.
- Calls may be monitored and recorded for quality, training and dispute resolution.
- We will not send you autodialed or prerecorded marketing calls or marketing text messages unless you have given prior express written consent, as required by the Telephone Consumer Protection Act (TCPA) and related rules.
- Consent to receive marketing communications is never a condition of using the referral service or purchasing any service.
- You can opt out of text messages at any time by replying STOP, and you can ask to be placed on our internal do-not-call list during any call.
- Standard message and data rates from your mobile carrier may apply.
8. Acceptable Use of the Website
You agree not to misuse the website or referral line, including by placing prank or fraudulent calls, attempting to interfere with our systems, scraping content in bulk or using the service for any unlawful purpose.
9. Limitation of Liability
To the fullest extent permitted by law, Water Damage Westchase and its owners, employees and partners will not be liable for any direct, indirect, incidental, consequential or special damages arising from your use of the referral service or from any work, product, advice, delay or failure of any contractor. Your sole remedy for dissatisfaction with a contractor is with that contractor. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Water Damage Westchase from claims, losses and expenses, including reasonable attorneys' fees, arising from your use of the service, your agreements with any contractor or your violation of these terms.
11. Intellectual Property
The content, design and branding on this website belong to Water Damage Westchase or its licensors and may not be copied or reused without permission.
12. Privacy
Your use of the service is also governed by our Privacy Policy, which explains how we collect, use and share information.
13. Changes to These Terms
We may update these Terms of Service at any time. Changes take effect when posted on this page. Continuing to use the website or referral line after changes are posted means you accept the updated terms.
14. Governing Law
These terms are governed by the laws of the state in which Water Damage Westchase is organized, without regard to conflict-of-law rules. If any part of these terms is found unenforceable, the rest remains in effect.
15. Contact
Questions about these terms? Call +1-844-499-0972.
